Privacy Policy

1. Introduction

Meritus Infrastructure LLP (“Meritus,” “we,” “us,” or “our”) values your privacy. This policy outlines how we handle your personal data (name, phone number, email) across our various business divisions, including Property Development, Plot Lands, Construction Services, and Interior Design.

2. Grounds for Processing (Consent)

By providing your contact details via our website, WhatsApp, or lead forms, you provide explicit and informed consent for Meritus to process your data for the following purposes:

• Marketing & Advertisements: To send promotional materials regarding current and future residential projects.
• Updates & Launches: To notify you about new project launches, plot availability, and service expansions in Construction and Interiors.
• Service Coordination: To manage project timelines and communications for active construction or interior clients.

3. Data Usage Across Verticals

To provide a seamless experience, Meritus Infrastructure LLP may use your contact information to offer integrated services. For example, a lead interested in Property Development may receive updates regarding our Interior Design or Construction consulting services, as these are considered related offerings under the Meritus brand umbrella.

4. WhatsApp & Digital Communication

We utilize the WhatsApp Business API and RCS to send automated updates. By opting in, you agree to receive "Marketing" and "Utility" category messages. You may opt-out at any time by replying "STOP" or using the unsubscribe link provided.

5. Storage and Data Fiduciaries

Your data is stored within our secure CRM environment and hosted on encrypted servers. We do not sell your personal data to third-party data brokers. We only share data with authorized Data Processors (such as Meta for WhatsApp or Google Cloud for hosting) who are contractually bound to protect your information.

6. Your Rights (DPDPA 2023)

Under Indian law, you have the right to:

• Withdraw Consent: Stop all marketing communications immediately.
• Correction & Erasure: Request that we update or delete your records.
• Grievance Redressal: If you have concerns, contact our designated Grievance Officer.

7. Contact Information

Grievance Officer:
Email: business@meritusinfras.com

Meritus Infrastructure LLP,
2081 1st Main Road, Kanakapura Main Rd,
Near Vajarahalli Metro Station,
BCCHS Layout, Bengaluru, Karnataka 560062